Returns & Refunds policy

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail support@advayaweaves.com

We will reimburse you no later than 10 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• Since our sarees are handcrafted, slight variations are part of their uniqueness and not considered defects.
  Returns/Exchanges are accepted only if the product is received in damaged or defective condition. Customers must notify us within 48 hours of delivery with photographs.
  Approved returns must be sent back in unused condition with original packaging. Once inspected, a replacement or store credit will be issued.
  Refunds (if applicable) will be processed within 7–10 working days to the original payment method after confirmation.
  No returns are accepted for products bought on sale, discounts, or special offers.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

103,5th Main, 3rd Cross Rd, RT Nagar, Bengaluru, Karnataka 560032

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail support@advayaweaves.com